Partnering to provide value for members
Partnering to provide value for members
Our commitment to protect the health of hardworking Aussies is at the heart of everything we do. As a not-for-profit health fund, we’re not like the others. We put our members and their care before anything else. We’re focused on delivering meaningful benefits for our members, to help keep the cost of health services and premiums affordable and provide greater access to care and treatment options.
As part of this commitment, we’re building long-term partnerships with partners that share our vision to deliver innovative, effective healthcare that puts the patient first. Our 5-year strategic collaboration with Ramsay Health Care (Ramsay) aims to do just that.
Just another reason to be with RT Health.

JOINT MEMBER HEALTH PROGRAMS
In August 2022 HCF and Ramsay announced a 5-year strategic collaboration. This includes RT Health members. The partnership shows we’re dedicated to providing members with even greater access to affordable, coordinated care through a wide range of flexible treatment options.
At the heart of our collaboration is a commitment to provide great value cover, access and choice for our members. This includes:
- 5% off selected purchases* and other benefits at Ramsay Pharmacy
- home-based or remote rehabilitation support for eligible members^ with the Ramsay Connect program
- access to the Ramsay Connect Virtual Heart Failure Program for eligible members+
- an extensive group of hospitals in RT Health’s network, helping our members limit their out of pocket costs.
We’ll continue to work together to develop programs and new models of care for the benefit of our members.

RAMSAY CONNECT VIRTUAL HEART FAILURE PROGRAM
The Ramsay Connect Virtual Heart Failure program+ is a multidisciplinary patient monitoring service designed to support people living with heart failure to manage their condition in the home and community, to assist in reducing the rate of potentially preventable hospitalisations.
The program includes:
- remote heart health monitoring
- nurse led case management
- access to health professionals to support eligible members manage their heart condition in the comfort of their own home.

MORE BACK WITH RAMSAY PHARMACY
Because we’re not-for-profit and committed to supporting hardworking Aussies, we want to make your healthcare more affordable. Our partnership with Ramsay Health Care is just one of the ways we’re helping RT Health members get more value.
As an RT Health member, you’ll get a 5%* discount on selected purchases at Ramsay Pharmacy when you sign up to the Ramsay Pharmacy better rewards program.
You’ll also get:
- $5 in rewards when you join
- $10 in rewards dollars as a birthday gift
- A chance to earn 7.5% back on your better rewards account (per dollar spent)
Sign up to Ramsay Pharmacy better rewards for free and access your discount by showing your RT Health membership card and scanning your better rewards card upon checkout in store.

RECOVER AT HOME WITH RAMSAY CONNECT
We want to give our members the choice of how and where they’re treated. Ramsay Connect provides home-based or remote rehabilitation and reconditioning support to eligible members^ when they transition home after a hospital stay, or if they require additional support after treatment.
Recover in the comfort of your own home and get care when it counts.
IMPORTANT INFORMATION
*Terms and conditions apply. Excludes pharmacist only medicine (Schedule 3 medicines) and prescription only medicine. Discount applicable off current in store price. Must show RT Health membership card to staff and scan better rewards card upon checkout to claim discount.
^ Subject to member location, hospital cover and clinical eligibility. Waiting periods may apply. You must have a suitable home environment to be treated in.
+Eligible members will need to have RT Health hospital cover and served applicable waiting periods. Eligible members will be accepted into the program in line with clinical criteria. Other eligibility criteria apply. Program is only available until 11 November 2026. To check if you are eligible please contact Ramsay Connect at virtualcare@ramsayconnect.com.au or 1300 131 186 for further details.