To help protect your personal information, we’ve introduced mandatory multi-factor authentication to access online member services. Learn more about the security update.

Member Login

Login to your Member Service Centre to view and update your membership information.

Provider Login

Login with your rt health provider account to perform and view Eligibility Checks.

HOW TO USE MULTI-FACTOR AUTHENTICATION

1.

Log in with your membership number and password.

2.

Your unique one-time code will be sent to you by text or email. This code will expire after 5 minutes.

3.

Enter your code to be automatically directed to online member services.

If you enter your one-time code incorrectly, click the resubmit button and a new code will be sent to you. If you don’t receive a code by text or email, please call our dedicated support team on 1300 886 123 (Mon-Fri: 8.30am-5pm AEST/AEDT).

For more information see our handy how to guide below.