Hospital at Home. Treatment where and when you need it.
Hospital at Home. Treatment where and when you need it.
Having a choice in how, and where, you are treated is one of the most empowering advantages of having private health cover.
Most people find they’re more comfortable and relaxed when they’re treated at home.
Our Hospital at Home programs mean you get to rest, recover and get the treatment you need … all from the comfort of home.
These programs are sometimes called Hospital Substitute Treatments. That just means that your hospital cover pays for you to get the support for your recovery, without you needing to stay in hospital.
We’ve teamed up with a range of providers to give eligible RT Health members access to at-home options. Wherever possible, we give you a choice of how you’re treated.
What treatment can I get at home?
If you’re covered for treatment in hospital and you’d like to find out how you could have your treatment at home instead, we’re here to help. Your doctor or hospital will also be able to let you now if you can be treated at home.
We’ll work with you to cover treatment at home if you need:
- Intravenous (IV) therapy antibiotics
- Complex wound care with negative pressure wound therapy
- Rehabilitation after a hip or knee replacement
- IV chemotherapy.
You may even be able to choose your provider – depending on where you live and the treatment you need.
Plus, your Hospital cover really does the hard work for you as there are no out-of-pocket costs for your at-home treatment (with contracted providers).
If the reason you’re in hospital or need treatment at home is the result of an incident, accident or surgery for which you can claim compensation from another party (like a workers compensation insurer, motor accident authority or a public liability insurer) then you need to tell us and take steps to claim compensation from that party, as you may not be covered by your private health insurance for expenses arising from those circumstances.
How long will I get treatment for?
Your treatment is complete when the care you need can be provided in the community, rather than in hospital. When you finish your treatment, the provider will refer you to community services if you need them.
Who’s eligible?
You can consider Hospital at Home programs if:
- You’re an RT Health member with Hospital cover
- You’ve served any waiting periods for pre-existing conditions
- You’re covered for the treatment if you were admitted to hospital
- You need treatment that you would have had to stay in hospital for
- You live in an area covered by a contracted service provider
- Have a suitable home environment to be treated in.
You can read more about our Hospital at Home programs and providers here.